Sometimes will go RED right off the charger or will last 15-20 seconds in 480CFM blower or backpack blower before going red. Should you experience any problem you cannot easily remedy, please contact EGO customer service center 1-855-EGO-5656. For the best experience on our site, be sure to turn on Javascript in your browser. We see that youre on the North America site but appear to be outside the U.S. and Canada. Henderson. For the best experience on our site, be sure to turn on Javascript in your browser. Youll get tips and tricks on equipment set-up, preventative maintenance and safe usage of your EGO POWER+ tools and batteries. The owner's manuals listed here include replacement parts lists. Reddit and its partners use cookies and similar technologies to provide you with a better experience. One from 2017 with backpack blower and another in 2019 as standalone. Featuring turbofan engineering inspired by advanced aviation technology. Our batteries and chargers are backed by an Find an E-Z-GO golf cart dealer near you. ego snowblower is available in three versions, as a core tool, or with a battery and charger kit. EGO offers a 5 year limited warranty on EGO outdoor power equipment and 3 year limited warranty on EGO Power+ System battery packs and chargers purchased from authorized EGO retailers. I used with ease the Whipper Snipper and Edger on front and back areas using about quarter of power on BA1400 Battery, then after mowing (Scott Bonnar Barrel), I decided to trim hedges again with ease due to power and sharp cutters, using just over another quarter.Highly Recommend.David. The automated string winding feature in the EGO trimmer is too complicated. The Ego warranty system is great but tarnished by customers expecting free service for stuff out of warranty or never registered. We stand behind our products, so please call with any concerns or questions. JavaScript seems to be disabled in your browser. Register your EGO equipment so you can be among the first to know about new EGO products and other exciting developments. We see that youre on the North America site but appear to be outside the U.S. and Canada. When requesting warranty service, you must present the original dated sales receipt. Mansfield, TX 76063 (817) 459-0521. The AMAZON site states the product comes with a 5-year warranty. I have called 8 times and every time I am told it will go out the next week. Derry. Tim Daniels (Customer) asked a question.. January 7, 2022 at 9:11 PM Before this failure I was very happy with its performance, and although it was repaired . But the EGO Snow Blower can help. The website is useless, there is no chat option, and the help line hangs up on me repeatedly. We see that youre on the North America site but appear to be outside the U.S. and Canada. We see that youre on the North America site but appear to be outside the U.S. and Canada. Privacy Policy. Visit Website. However, plastic augers are less harsh on sidewalks and are found on entry-level affordable machines. There is no way to get a timeline of any kind. Clearly they are crooks. Agents are available: 10:00AM - 6:00PM EST (Saturday and Sunday). Want reliability, look elsewhere. 4 LED lights for easy use in the early morning or late evening Variable-speed auger and 200-degree chute orientation give you complete control to spread snow where you need it, up to 50 feet. 2023 Trustpilot, Inc. All rights reserved. Please ensure your tools are registered. Enter a location to find a nearby echo repair center. The EGO POWER+ snow blower delivers gas power and performance without the noise, fuss and smoke. This warranty applies only to the original purchaser from an authorized EGO retailer and may not be transferred. I asked for a number in the warehouse to talk with someone there, and was told CS doesnt have the ability to talk with them.I've asked for management follow-up again but have zero expectation of getting a call.End of the day - a great tool is worthless when it breaks and the company is incapable of standing behind it. For Z6 specific support, 1-877-EGO-ZTRM (1-877-346-9876). This warranty does not cover the damage resulting from modification, alteration or unauthorized repair. The warranty period for routine maintenance parts, such as, but not limited to, ride-on mower seat, wheels, tires, anti-scalp wheels, brake disc, friction block, blades, trimmer heads, chain bars, saw chains, belts, scraper bars, rubber paddles, augers, skid shoes, blower nozzles, and all other EGO accessories is 90 days for residential purpose, 30 days for industrial, professional or commercial purpose. Click here to check your account. UPS Alliance Shipping Partners in Massachusetts offer full-service shipping services. Assigned seats at initial concert series? Arrived and the service tech said they don't work on any electric mowers (even the one brand they sell). Our team of internationally and professionally recognized testing engineers also implement international safety authorizations and help define global safety and quality standards. I live in Silicon Valley, arguably one of the most green-friendly and high tech places in the country, and no one will even take a look at the mower -- not even dealers. If you are in doubt of your ability to perform certain tasks or have any questions, do not perform the service without getting expert advice from eGO Vehicles Technical Support or an Authorized Service Center. Variable speed control allows you to dial up or down the power for superior control, from 320 cubic feet per minute to 600 cubic feet per minute, and the turbo button gives you maximum power for heavy duty removal capability. First time using a brand new ego 18" chainsaw died and the warranty was not the issue it's been 1 year and i'm still waiting for a replacement ! The roof of our Green Power Industrial Park features a 2-megawatt photovoltaic power station. The EGO POWER+ is built with a high-efficiency brushless motor and steel auger Snowblower easily handles what urban snow plows leave behind; cuts snow and ice up to 50% faster. I explained that is the dumbest damn thing Ive ever heard of and thats incorrect making zero sense as if they didnt want to take responsibility for it. They could not even provide a rough estimate. 4. For the best experience on our site, be sure to turn on Javascript in your browser. Create an account to follow your favorite communities and start taking part in conversations. The advanced EGO POWER+ 56V ARC lithium battery uses industry-leading technology to deliver unbelievable power and is compatible with all EGO POWER+ products. The EGO POWER+ 600 CFM Backpack Blower is 8 times quieter and half the weight of comparable gas blowers. Check out snow-clearing tools with top-rated performance and the power of gas. They should be able to help you especially if you tell them the service centers refused to help. Join our peer-to-peer discussions to get your questions answered, share your ideas and feedback, and give back by helping others. This has saved the equivalent of 1.5 gallons of gas per square foot each year. The EGO Power+ 56 Volt Lithium Ion 20-inch Push Mower delivers gas torque. Can't complain. Concord. W T F !! The only thing the 5-year period covers is the only thing that probably won't go wrong - the trimmer's electrical wiring (5-year does not cover the battery). and comes with a 2.5Ah battery. This limited warranty applies only to the original purchaser from an authorized EGO retailer and is not transferable. Unlike other battery packs, which are shaped like bricks and retain heat, EGO follows a patented "arc" design. Be the first to know about new products, innovations, and offers. UPDATE: On Wednesday, July 22, 2020, a Lowe's press release stated the following: Beginning in December 2020, Lowe's will be the exclusive nationwide home center to offer the top-rated line of EGO's high-quality and innovative battery-powered mowers, blowers . This warranty shall be void if the product has been used for rental purposes. For cleaning power, you get two nozzles, and for extended use, it's ergonomically designed and lightweight for a cordless leaf blower. Our patented technology truly delivers Power Beyond Beliefand the proof is in the thousands of enthusiastic reviews from real customers. Be the first to know about new products and innovations. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Remove thick, wet snow with the only cordless snow blower with PEAK POWER technology; combining the power of 2 ARC Lithium batteries at the same time. I've had the 18" chainsaw and until now it worked great. This warranty does not cover normal deterioration of the exterior finish, including but not limited to scratches, dents, paint chips, or to any corrosion or discoloring by heat, abrasive and chemical cleaners. 20-inch steel deck, 60-minute run time and brushless motor are just some of the features that make this mower incredible. Posted on July 11, 2018. Be the first to know about new products and innovations. Search their inventory, request a quote or browse their website to find your new golf cart. These locations bring flexibility and convenience for our customers. The CS1604 is also well balanced, which helps offset its relatively high ergonomic weight, which pushes it to the top of our list of the best electric chainsaws for . 2 x 7.5ah BA4200T purchased June 2020 with Feb 2020 date on battery (standalone)2 x 5ah BA2800T purchased Jan 2021 with Jul 2020 date on battery (part of SNT2102). The EGO CS1604 chainsaw is our choice for the top electric chainsaw. Love your EGO tool or a specific feature? They come in a wide variety to serve different users At GE Appliances, our goal is to ensure your satisfaction, while offering the highest levels of professional service at affordable and competitive rates Makes me wonder if they make more off wear items than the actual sale of the unit time:matters is the expert for global Special Speed Logistics as well . Las Vegas. EGO Customer Service, 120 Ionia Street SW / Suite 102 Grand Rapids, MI 49503. Five months into it my edger stopped working (no power, dead as a doorknob). Any of them can help you. It begins with EGO's 56V ARC Lithium battery. 2 years with registration completed within 90 days from date of purchase. Find out how we combat fake reviews. When bringing your product to the authorized service center, there may be a small deposit that will be required when dropping off your tool. The store will not work correctly in the case when cookies are disabled. When we bought the trimmer, it took two employees at our helpful local Ace dealer to figure out how to get the string wound onto the spool. for product details and side-by-side comparisons. They had me try a number of things to see if the problem was the battery or the charger, turned out to be the battery. Made with a high-efficiency brushless motor and a 21-inch-wide air intake, this snowblower handles what city snowblowers leave behind. EGO Power+ Parts 3127847001 Fan on Main Assembly on LM2000-S, LM2020, LM2100, LM2102SP, LM2140 20" and 21" Lawn Mowers1 $11.29$11.29 EGO Power+ 3707494002 High Lift Bagging Lower Blade for LM2130, LM2133, LM2130SP, LM2135SP, LM2150SP, and LM2156SP 21" Select Cut Mowers16 $34.95$34.95.Search: Ego Authorized Service Center. We see that youre on the North America site but appear to be outside the U.S. and Canada. Customer Support. Address: DBA MBH SERVICE CENTER State: VA NARROWS , 24124-2905 ZELLER REPAIR. North Las Vegas. If your product needs to be serviced while it's under warranty, you can take it to one of the manufacturer's authorized service centers, who will repair the product at no cost to you. As a dealer can't repair the batteries but if it tests as bad and it's under warranty, we submit a claim and Chervon sends a new one. 120 Ionia Ave SW. Grand Rapids, MI 49503-4195. For warranty service, please contact EGO customer service toll-free at 1-855-346-5656. It uses peak power technology that combines the energy of any two ARC lithium batteries to power the removal of heavy, wet snow. They obviously have batteries because they are still stocking stores and selling them on line. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Not a way to run a company. Contacted the company after trying with a DEALER who sells them got nowhere with EGO. This deposit is refundable when the repair service is deemed to be covered under warranty. Selling my 3 EGO products and going back to gas. Information provided by various external sources. The spool cap is nearly impossible to remove, and we again had to return the trimmer to Ace for help retrieving the string. For more information, see our Customer Service page. Companies can ask for reviews via automatic invitations. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View . EGO uses the power of the industry's most advanced 56V, 5.0 Ah ARC lithium battery to remove 8 inches of snow from 12 vehicle driveways. July 22 Update: Lowe's Companies Inc. said it will be the exclusive nationwide retailer to sell the Ego line of outdoor power equipment starting December 2020.Lowe's, Home Depot's primary . (855) 346-5656. Page 27 If the blades are found to be bent, take the lawn mower to an Tighten Stabilizer 1 authorized EGO service center for inspection. Sign up to hear about new Commercial Series tools and innovations. question or warranty issue, making the process even easier for you. Certified service and repair centers, store centers locator. Be the first to know about new products, innovations, and offers. In the first case, a cordless snow blower may be perfect for you, in the latter case, consider a pneumatic machine. Give Praise. Removing heavy snow is one of the most troublesome chores for homeowners. We stock all fast-moving parts on trucks. Turbo fan engineering delivers air at an amazing 600 CFM. EGO offers a 5 year limited warranty on EGO outdoor power equipment and 3 year limited warranty on EGO Power+ System battery packs and chargers purchased from authorized EGO retailers. Cordless machines have a limited run time, usually less than 40 minutes. Cutting Sulphur Dioxide emissions by around 25 tons and Carbon Dioxide emissions by 839 tons each year. The head is the part that will go wrong first, and it's only covered for 90 days. JavaScript seems to be disabled in your browser. Please check individual product detail pages for availability. For the best experience on our site, be sure to turn on Javascript in your browser. Asked me if those are the "green ones"? EGO tools are backed by an industry leading 5-year warranty. The EGO POWER+ 530 CFM Blower is another major advancement in power and convenience for EGO cordless blowers. Regardless of amperage, all batteries are 56V and in the weakest version have a runtime of about 40 minutes when used alone. For all customer service requests, please call: For Z6 specific support, 1-877-EGO-ZTRM (1-877-346-9876). Not even a timeline for someone to get back to me. Check out our library of quick how-to videos. Visit our Contact Us page for additional ways to get help. I've been looking to replace a part of a string trimmer that just over a year old. Or contact our Customer Service Team. After using Ego products for 6 years the original 2.5 battery is still doing work today. Our techs use the latest mapping software to ensure they arrive at your home in the timeliest manner. EGO Lawn and Garden Tools. Patented battery technology delivers gas power and performance plus longer run times. Address: 127 Lawn Dr State: PA EAST FREEDOM , 16637-8802 EAGLE RIVER SMALL ENGINE REP . Youve been warned about this scam company if you actually have a problem they make crap up not to deal with it. The store will not work correctly in the case when cookies are disabled. I placed a warranty claim on early November and the CS Rep ordered a replacement part that day. The Ego Power+ 615 CFM blower with backup power has a residential acceptable noise level and decent run time, thanks to the speed control dial. Bought a two stage snow blower which broke. When requesting warranty service, you must present the original dated sales receipt. This not specified on their website. 150 Mi. For the best experience on our site, be sure to turn on Javascript in your browser. Talk with other EGO owners, find answers, and share your tips. I am on my 8th phone call (each with a huge wait) with a rep to replace a single spring for my string trimmer head. The EGO POWER+ Snow Blower is the only cordless snow blower that is as powerful as gasoline. Overall Experience. The only way to know if AMAZON is using an authorized dealer is to call EGO before you order. Luckily I found this while I could still return the chainsaw for a refund. Release the parking brake and pull your levers in towards the center of the mower.
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