Turn the circuit breaker of your water heater off. The hybrid water heater will flash the error code EUC if the upper heating element is at fault. So, check the previous chapter again. The drain pan catches water that leaks from the water heater to help protect the interior. Finally, turn the power back to the unit and it will clear the error code. Replace both the insulation and the upper access panel. Open a hot water faucet to let the hot water run until it gets cold. The installation of a water heater requires that its pressure matches the primary water pressure. Press the red reset button inward until you hear a click. Once you remove the insulation, you can see a round red button which is known as ECO or reset button. my hybrid compressor runs too much of the time (didnt used to). A faulty code E06 on your AO Smith Water Heater stands for too hot water temperature. In one of the other places I manage, the owner -- for reasons known best to herself -- had a State Electric Hybrid water heater installed. When the pressure is higher than 80 PSI, try lowering it using a pressure-reducing valve. FIX: Check is the Hi-limit switch properly functioning that there is no loose or broken wire connections, no soot on the flame rod or damaged computer board. (At least for me anyway.) FIX: Check is there a loose or breakage in wire connection or debris on the thermistor. If the water pressure exceeds the range, you must install a pressure reducing valve on the cold water supply line. Seems that most of the energy issues I am confronting all come back to "need more PV". No Hot Water 2. Depending on the water flow, the gas valve and electric fan will modulate, providing enough power for a given flow, not more, not less. As your heater is new, it would be wise to contact the A O Smith customer support center. To do this you need to set both thermostats to 120F. 10:01. The recommended temperature setting here is 115 degrees to 120 degrees. Still ran out of hot water after 1 30 min shower technician was out to today turned on high demand no change help. Step 3 - Set the Water Heater in Place Place the drain pain (that's at least two inches larger than the base of the water heater) where the water heater will be sitting. Use a masonry bit to make a pilot hole if blocks cover the studs. EoF stands for condensate management. Generally, the heating element, top of the unit, tank, and drain valve are some common places from where the water is leaking. If both sides have lower pressure, its time to call your local utility. Smith HSE-SAS User Manual, Water Heater A.O. At least three had loss of freon from condensate corrosion. How to tell if the AO smith water heater is working? Hope, you will get the solution. - Supports Intel Hybrid Technology - Supports Intel Turbo Boost Max 3.0 Technology. Plus, the sound of the heat compressor running is also normal. How Much Space Do You Need Around A Water Heater? Ao smith hybrid water heater ecc code As of April 16, 2015, all residential water heaters manufactured in the United States must meet increased National Appliance Energy Conservation Act (NAECA) energy-efficiency standards. If you have plans of leaving your house for an extended period, turn the dial to low. Our comprehensive A.O. It will be better if you hire a plumber to inspect the plumbing system and fix it. We cant take a shower, wash dishes, and so on as the water gets freezy cold. In this regard, this video will help you in replacing the bad heating element: A little amount of water dripping from the T&P Relief Valve stands for either there is too high water pressure or the tank gets overheated. Yrs old. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'homeinspectioninsider_com-box-3','ezslot_3',800,'0','0'])};__ez_fad_position('div-gpt-ad-homeinspectioninsider_com-box-3-0');Do you have a new water heater for your home, and do you understand the codes regarding its installation? Related Repair Pages:A.O. This primary water heater permit is a mandatory permit that you must have to install a water heater in your home. The new standards apply to gas (50 percent of U.S. households), electric (41 percent), and oil residential tank water heaters. AO Smith Hybrid Water Heater Troubleshooting [7 Common Problems]. HPS10280H045DV - ProLine XE AL Smart 80 Gallon Residential Hybrid Electric Heat Pump Water Heater - 10 Year Warranty VIEW PRODUCT. To make the draining process faster, you can open a hot water faucet. A water heater permit typically costs between $20 to $100. What does ECC code mean A.O. Press the button and it will reset your AO Smith Hybrid Water Heater successfully. Hybrid Water Heater problem. When the water leaks out of any place from the water heater, the leak sensor senses it and notifies you by throwing the fault code E04. Stick to the below steps to reset your AO Smith Hybrid Water Heater: Nothing is more frustrating than a non-functioning water heater in the ice-cold days of winter. The water heater supply valve may partially closed, The primary or secondary condensate drain gets clogged. But had a similar situation. I'll keep you all posted. Some locations will require a third strap. In this case, you should press the down button to reduce temperature. Though we share resources, information, and educational guide on plumbing & DIY projects, the content here is not a substitute for professional guidance. I have been reading about heat pump water heaters. High-speed native 10GbE connection (1 or 2 (TS51210RH only) 10GbE ports) 2.5/5 Gbps compatible, compliant with NBASE-T (IEEE 802.3bz) standard. Chipset - Intel H610. Memory - Dual Channel DDR4 Memory Technology - 2 x DDR4 DIMM Slots - Supports DDR4 non-ECC, un-buffered memory up to 3200 - Supports ECC UDIMM memory modules (operate in non-ECC mode) . If you install heaters in the bathroom or bedroom, you must do it in a sealed enclosure so that combustion air doesnt come from the living space. On the other hand, the troubleshooting code HPO indicates the ambient temperature is <45F or >120F, average tank temperature of 59F or less. This temperature is partly helpful in reducing power consumption. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. If your drain line is obstructed or too small, it wont handle water flow, and youll experience water damage. Even after you are through with the installation, the local municipality should inspect everything to ensure that you complied with the code. Just choose an heating mode like the hybrid mode or the electric mode to deactivate the vacation mode and get hot water from the unit. Smith HSE-SES-015 User Manual, Water Heater A. O. Smith HSE-SDS User Manual, Water Heater A. O. Smith HSE-HNS User Manual, Water Heater A.O. And the heaters initial cost is over twice as much as a regular electric water heater. At the lower point, a minimum of four (4) inches (102mm) shall be maintained above the controls with the strapping. Washington, Oregon and California are all seismic zones 3 or 4. Make sure the water heater is level before proceeding to the next step. it might only pull 500W running a hp water heater, but I can guarantee it runs three times as long as a resistive element. Before doing so, dont forget to check the wiring attached to the control board. What to do? Next, check for water leaks and fix them if needed. Features: Improved efficiency designed in, to ensure available hot water at the lowest possible cost. FIX: See error codes 111 and 121. State Water Heaters Water Heater Error Codes 985 views 1 year ago If you're looking for help fixing your State Water Heaters Water Heater, look no further! What Do the Letters Mean On a Water Heater Mean? HPS10250H045DV - ProLine XE AL Smart 50 Gallon Residential . An example of data being processed may be a unique identifier stored in a cookie. Up to 2.75 Energy Factor (EF) Rating conserves energy and meets ENERGY STAR qualifications. In addition to the heat pump technology, this model also has two heating elements that help the water heater recover quickly during periods of high demand. When it senses the water temperature crosses the safety level, the reset or ECO button cuts the electric supply off. I started HomeInspectionInsider.com to help people better understand the home inspection process and answer questions about homeownership and home maintenance. The air ducts needed for combustion should have a diameter of at least 3-inches. Remove the top panel cover on the side of the unit by removing the screws that hold it in place. Less repair cost, less up front cost and we won't be cooling our basement or crawlspace down in the winter time. 1 x system fan/water cooling pump header. For instance, you can only install a water heater in Texas if you have an installation permit. Verify the O-ring is in its place. Secondly, you will get no or insufficient hot water if you activate the vacation mode. In this case, you must flush the unit. Product successfully added to your shopping cart . Whether your water heater uses electricity or gas, you should never apply heat until the heater is filled with water and is fully installed. This article aims to guide you in solving all your AO Smith water heater troubles. Typically, a bad thermostat, burn-out heating elements, and bad computer board are some defects that cause this issue. CODE: 51, 55, 510, 551, Six timesPROBLEM: Abnormal gas solenoid valve. Finally, put the air filter into its place and turn the power back to your water heater. Hybrid Electric Heat Pump Water Heater Installation Instructions and Use & Care Guide To obtain technical, warranty or service assistance during or after the installation of this water heater, call toll free 1-800-365-0024 When calling for assistance, please have the following information ready: 1. If the resistance of this part goes out of range, you must replace it. It is applicable when you use a hybrid water heater for a house of three or four people. What you need to do is- attach the thermistor wires to the control board. Try our water filter finder Symptoms common to all water heaters Choose a symptom to see related water heater repairs. If not directed the to the exterior, the pipe should stop 6 inches from the garage floor. Phase I successfully created a New (Electrochemical) Compressor suitable for a 50 gallon Hybrid Hot Water System, that is more efficient than current . Water heater installation codes cover proper water hookup, device set up, wiring, and more. 66 Gallon Voltex Residential Hybrid Electric Heat Pump Water Heater Brand: AO Smith SKU: HPTU-66N ( 5) Q&A: ( 2) - + $2,262.99 each ADD TO CART In Stock Get 1 Thu, Jan 19 - Mon, Jan 23 More Available Inventory Details MANUALS ( 3) Product Overview User Guide Warranty Info This item replaces: SHPT-66, SHPT-66-NG, HPTU-66 Lift Gate - Model HPX-66-DHPT120. Smith Water Heater Parts. In other words, when the sensor senses the water temperature is too high, it will throw this error code. Step 1 - PowerEnsure the water heater has electricity. Allow water to run for about three minutes to empty debris and air from the tank. Related Pages:home pool heater service, water heater service in my area, home pool heater installation, water heater contractors, local water heater services. Fortunately, you dont need to tense if the display shows these codes because its normal. JavaScript is disabled. There are 0 items in your cart. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. You must log in or register to reply here. Code 05: The bypass servo has malfunctioned. However, when water demand is at its peak, it reverses to the standard electric resistance heat generating technology. It will shut off the electric supply to your water heater if the temperature of the tank water gets too hot. CODE: 761PROBLEM: Miscommunication in Easy-Link System. Setting your water heater to a higher temperature like 140 can kill the bacteria that causes smell. Save my name, email, and website in this browser for the next time I comment. For a gas water heater, codes are similar with some exceptions. If after 3 or 4 years it looks good maybe I will give it a try. Determine the correct-sized expansion tank that youll need. Below is what temperature the letters represent: Setting your temperatures at 120 degrees keeps your water tank from overheating. Published by at December 18, 2021. . . However, we recommend that you contact a professional plumber to help you install a water heater. We live in northern New England and it's installed in our unheated basement. FIX: Check the connections between water heaters. Next, use the -inch open-end wrench and pull out the thermistor by turning it counter-clockwise. FIX: Check for blockage in the vents, the distance between the intake and exhaust terminals are per instructions and remove if there is grease or dirt in the gas burner and fan motor. If your water heater displays error code ICE, understand the heat pump is in a defrosting cycle. Attach the hoses after that. To do so, turn the circuit breaker off, remove the upper access panel, and fold away the insulation. Smith Jaguar Elite HSE-SCJ-006 User Manual, Water Heater A.O. Smith Elite Jaguar HSE-SNJ-015 User Manual, Water Heater A.O. Smith Water Heater, look no further! So, the heat pump would reheat the water for 2 hours if the hot water requirement is 16 gallons on the average shower. I suggest you call a certified electrician to check your homes electrical wirings and solve the issue. CODE: 70, 701, One timePROBLEM: Problem with the computer board. L. L Level P. LA Level Alarm PA Pipe Anchor. Nov 27, 2019 #1 We've had our AO Smith 50 gallon HPHW for about three years now. We carry more than 4 million parts from over 175 major brands, so chances are, we've got the part you need. Scale buildup on the heating element or on the bottom of the tank is one of the common reasons that can throw a wrench into work. CODE: 10 (101), Five times PROBLEM: Warning for the "991" error code. I'm keeping my 80 gallon and 5000W resistive elements. Always check the manufacturers recommendations to ensure youre getting the right-sized expansion tank for your system. For a better experience, please enable JavaScript in your browser before proceeding. Eric Alvarez is an HVAC guy based in El Paso, Texas, United States. 1 x front panel audio header. At all times, the shutoff switch should be visible from the location of the heater. Sorry it happened. EPL indicates low voltage. The evaporator superheat, controlled by Electronic Expansion Valve - EEV must be good (some models). I checked and the unit is getting power but nothing is happening. The electric water pump heater pulls heat out of the surrounding air and discharges it at a higher temperature into a water heating tank. CODE: 12, 121, Three timesPROBLEM: Flame loss. Either way, you need to take no steps to stop these noises. I have had similar experiences with these units. He has a good standing reputation for superior skills in heating, air conditioning, hot water tanks, and indoor air quality systems. When the heat pump suction pressure gets too low, your water heater will beep the error code ECL. Next, check the heating element for damage. COPYRIGHT 2023. Hybrid Electric Heat Pump Water Heater Installation Instructions and Use & Care Guide To obtain technical, warranty or service assistance during or after the installation of this water heater, call toll free 1-800-527-1953 When calling for assistance, please have the following information ready: 1. Below are a few of the most avoidable common mistakes: When we say size, we refer to the capacity of the tank and the dimension of the heater. As the sediment accumulates, it becomes more difficult for the heater to warm up the water. This error code may appear when you power up the unit. If needed, adjust the thermostat setting. If you dont have a pressure-reducing valve in your home, you can have a professional install one for you. Connect the ground wire to a green ground screw. In this case, operate the T&P valve manually to release the blockage. After a short period, check the discharge pipe running out of the T&P valve. ], State Select Electric Water Heater Troubleshooting [Ultimate Guide], State Select Water Heater Thermocouple Replacement [Ultimate Guide], State Select Water Heater Igniter Replacement [Ultimate Guide], State Select Gas Water Heater Thermostat Replacement [Ultimate Guide]. Basically, both 2-chamber and 4-chamber models will pop up with those error codes. You will get lukewarm or insufficient hot water output from your AO Smith Hybrid Water Heater due to the following reasons: Start with checking the faucets. The tank becomes full when water runs from the tap. Your AO Smith Water Heater will throw the error code E04 when it detects moisture or leak in the heater. Solicitation Number: DE-FOA-0001490. Continue with Recommended Cookies. Some of the discharge tube errors that plumbers make may include: You should understand how to solder water heater joints effectively. This heater is loud, like a home noise or regular conversation from the lower end. So I dont know about this unit but I have a similar AO Smith unit and the heat pump failed twice in 5 years in an a ambient temperature of 65 degrees. The ECO or energy cut-off switch is a safety feature. Then, ensure you have the following pieces of equipment at your fingertips: Secondly, check the user manual and drain the water heater by following the instructions. Sometimes, a faulty sensor is also responsible for this issue. It will just run forever without doing much, if it doesn't just freeze up with ice. Guess which one I bought? Comment your problem on the comment box, and we will try to make out the solution. Just shut off the electric supply to the unit. It occurs due to: First off, I recommend you inspect both the cold and hot water at a sink to ensure the lower pressure is only on the hot water side. How much Electricity Does an AO Smith Hybrid Water Heater Use? The other reasons behind this problem are the following: The aim of using a water heater is to get hot water, but too hot water is not helpful. I am starting to believe that the hybrids are made by one company no matter the brand name. Low water pressure is also a common water heater problem. Is the surrounding air contaminated? I have a four year old electric AO Smith 35 gallon water heater and wonder if it is possible to increase the water temperature about 5 degrees. FIX: Check for connection and breakage of wires, burn marks on the computer board, and power supply to the unit. Your AO Smith Water Heater will make a beep once it detects a problem to notify you that something is going wrong with the unit. I pull the hot air from my attic to run it. And lastly, you can replace the existing anode rod with a specialized zinc rod to eliminate odor. The following tutorial will help you in replacing the dip tube on your AO Smith Hybrid Water Heater: You can also read: Rheem Dip Tube Replacement. If you want to prevent damages resulting from earthquakes, some areas require the installation of seismic straps. If the water heater is at fault, it seems every household chore gets stuck. Also, if, for any reason, water flow drops below 0.4 GPM, the water heater shuts down. If you pay more for a larger tank, you might end up saving more money in the long term. The only solution to clear those error messages is to replace the thermistor. If this mode gets activated, the vacation timer will be displayed. Hello world! Thank you! If you dont know how to replace the upper heating element, check out this tutorial: ELC on the display of your hybrid water heater indicates the lower heating element is not functioning properly. The building code requires proper airflow as per the manufacturers specification of the unit under installation. Your AO Smith Electric Water Heater will throw the error codes E10, E11, E12, and E13 either for an open inlet temperature sensor or open thermistor. This article listed the possible problems and solutions you may encounter in using the AO Smith Hybrid water heater. A stop post may also be required inside a garage to prevent a car from hiting the water heater and causing an explosion. Then, hand-tighten the thermistor first. 1 x USB Type-C header, with USB 3.2 Gen 2 support. Besides, I will also walk you through the troubleshooting steps to clear those error messages. AO Smith Electric Water Heater Troubleshooting. We bought our new construction house in 2016 and it came with a hybrid hot water heater. A violation of installation codes could also put you in great danger. FIX: Check for connection and wire breakage or computer board failure (burn marks). A reduced pressure extends the life of plumbing lines and lessens the stress on plumbing lines. You can check the pressure of your house using a pressure gauge. Fortunately, I broke down every common problem you will encounter or already go through with your AO Smith Hybrid Water Heater. Smith Water Heater, look no further! For most water heaters, youll notice an ABC knob. Replace everything back into its place. Late Award - Advanced Hybrid Water-Heater using ECC Award Information Agency: Department of Energy Branch: N/A Contract: DE-SC0009636 Agency Tracking Number: 211696 Amount: $999,680.00 Phase: Phase II Program: SBIR Solicitation Topic Code: 03c Solicitation Number: DE-FOA-0000957 Timeline Solicitation Year: 2014 Award Year: 2014 Fold away the insulation to access the reset button (its red). A healthy heating element should give a reading between 5 to 25 Ohms. Related Troubleshooting Pages:A.O. If you dont know how to replace the sensor, call a professional for the replacement. Error Code 03 (031) One Time This is the error code that shows people that the dipswitch settings are incorrect. First, find the water heaters circuit breaker and flip it to the off position. The solutions to this problem are: Your AO Smith Hybrid water heater may start to supply slow or insufficient water for the following reasons: The probable solutions to your insufficient hot water problem are the following: A sudden drop in temperature setting can cause a significant problem in your AO Smith hybrid heater. Cut the pipe, so its less than 6-inches above your bucket or drain pan. You can easily adjust the temperature using the up and down button. Do you now know for which problems you need the AO Smith Water Heater Troubleshooting guide? A 2-gallon expansion tank should work with heaters up to 50 gallons. (*Knocks on wood). Generally drain pans are not required in garages or unfinished basements. In this case, the solution is simple.
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